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What is viral marketing?

7th January, 2010

You've probably heard the term 'viral marketing' batted about but unless you're in the marketing industry or have been doing your marketing research, you might not have much of an idea what exactly that means.

Definition of 'viral marketing'

Marketing phenomenon that facilitates and encourages people to pass along a marketing message. Any the wiser?

 

A successful viral marketing campaign tends to utilise exisiting, popular social networks to promote a particular brand or product. It mimics the organic 'word of mouth' effect. It might use video, e-books, interactive games... anyting that people might find interesting or fun or funny and will therefore pass onto their friends... sort of like a virus.

Viral marketing camapigns. What makes a successful viral marketing campaign?

Viral marketing can refer to either an offline or online process. Online viral marketing campaigns are becoming increasingly popular. They involve quite a lot of research into which segments of social networks your product or brand is going to appeal to. These need to be groups with a high social networking potential (SNP). Once you have identified your audience, you need to provide them with something that they'll want to share... it's even harder than it sounds.

 

What makes viral marketing so difficult?

Basically, it's that you can't force people to listen to what you have to say. You have to make what you're saying of interest to your target audience enough that they'll want to pass it on to their friends. Basically, you need to practice being popular.

An example of a successful marketing campaign:

Ronaldinho: Touch of Gold (Nike)

Football legend, Ronaldinho gets given a new pair of boots then spends the next two minutes showing off his amazing football skills. Over 23 million people watched this ad online.